Top Level Category

Table of Contents

1. Contents of Top Level Category
   1. Shipping Instructions (Tips & Guidelines)
   2. Cell Phones, Pagers & PDAs (Questions & Answers)
   3. Drop Off Center
   4. Inkjet Cartidges (Questions & Answers)
   5. Laptops, Computers, Monitors & Equipment
   6. Laser Toner Cartridges (Questions & Answers)
   7. Program Details (How does this program work?)
   8. TVs and Computer Monitors

Top Level Category

Does Hewlett-Packard pay me for returning empty cartridges?

No - HP does not offer financial incentives for returning empty print cartridges. They do offer a free, easy to use, recycling program for their original LaserJet and Inkjet print cartridges. HP offers a return and recycling program to support their company's commitment to the environment.

From the HP website FAQs

How do I ship my ballot box back to you?

How To Ship and Seal Your Ballot Box

http://recycleforbreastcancer.org/ballotboxshippinginst.htm

What are the hours and where is your drop off center located?

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

Hours: 9:30am - 4:30 pm

Days: 7days per week

Closed: Major Holidays

Go here for complete details >>>

http://www.recycleforbreastcancer.org/dropoffanytime.htm

What are the hours of the recycling center during the holidays?

For the 2006/2007 year

What is the best way for me to ship my laser toner cartridges?

Please Help Us Reduce Our Shipping Costs

The continued success of this program relies on us keeping our shipping costs down.


Please ship as many laser toner cartridges on 1 shipping label as possible.

Here are some tips >>>
http://www.recycleforbreastcancer.org/shippingtips.htm

Where is the FedEx label on the collection box?

The FedEx label is preapplied to the back side of the front sign that says "Recyclefor Breast Cancer Collection Box". You must detach the flap from the underside of the box.

Go here if you cannot find it >>>

http://www.recycleforbreastcancer.org/ballotboxshippinginst.htm

Shipping Instructions

Can I ship a digital camera from BC, Canada?

Do I need to use packaging material when getting the boxes ready to ship?

Do you provide shipping boxes for laser cartridges?

Because we are a recycling company, we ask that you reuse boxes that have already been used. Many of our offices ask their custodians to save large boxes. You can use computer boxes, but any large box will work. Other places to look for boxes are office supply stores, discount stores, grocery stores, etc.

If you cannot find any boxes, let us know and we will send you some.

How do I contact FedEx to schedule a pickup?

FedEx will pill pickup up your package at your residence or business for free.

To schedule a pickup:

Go to http://www.recycleforbreastcancer.org/fedexpickup.htm and schedule your free pick-up online.

How do I ship my cartridges?

How should I package my cores for return?

I have all my cell phones ready what do i do now?

Please go to http://www.recycleforbreastcancer.org/cellphones.htm

and fill out the form.

If I want to send you a Epson Printer to recycle, do I ship it to the 31 Beta Ct, Suite C address?

Yes that is correct. Thank you!

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

What is the FedEx Tracking ID#?

FedEx PRP Ground Return Label

Tracking ID from label: the ID is the set of numbers (after the parenthesis) under the large bar code on the label. Please review the label if you are having difficulty locating this ID.

You can schedule a free pick-up at your business or residence online at >>>>

http://www.fedex.com/grd/rpp/ShowRPP.do?cc=US&language=en

Cell Phones, Pagers & PDAs

Assembly Instructions - Ballot Box

Assembly Instruction - 10x10x10 Ballot Box for inkjet Cartridges, Palm Pilots and Cell phones

For assembly instructions please go to http://www.recycleforbreastcancer.com/ballotboxinstr.htm

Can I remove the SIM cards from the phones?

Yes you can - we do not need it.

Can you please tell me where I can get a ballot box to place in our business to start gathering cell phone to be recylced? Thank you.

You can order ballot boxes online at

http://www.recycleforbreastcancer.org/ordersupplies.htm

Each box hold approximately 25-35 items.

You can find assembly instructions here

http://www.recycleforbreastcancer.com/ballotboxinstr.htm

You can find shipping instructions here

http://www.recycleforbreastcancer.org/ballotboxshippinginst.htm

Do I have to erase my information on phone before I send it in?

Do you accept HP Q1300 or Q2100 toner cartridges?

Do you accept regular home phones?

Yes we do. They need to be dropped off at our local warehouse or shiiped to us.

Unfortunately we cannot provide a prepaid shipping label for this item.

Do you recycle cell phone batteries?

When mailing in your cell phone we do not require the battery. Please do not send extra batteries purchased with your cell phone. We already have so many and it increases our costs for shipping. It is OK to send the original battery or the one that is attached with the cell phone.

Do you recycle cordless phones like you use in your house or know who does??

We cannot recycle home/LAN line phones. They must be brough to our local warehouse in San Ramon, CA.

Or you may ship them to us. Unfortunately we cannot provide a prepaid shipping label for this item.

Do you want the hands free cord or other accessories?

Shipping or Mailing:

No, please do not send in cords, adaptors, ear pieces, manuals, leather cases or other accessories you may have purchased with your cell phone. We already have so many and it only adds to the costs for shipping them back to us.

Drop Off:

Yes you can bring the cords, adaptors, ear pieces, manuals, leather cases or other accessories you may have purchased with your cell phone.

Do you want the original software CDs that came with the cell phone?

I have an old cell phone and PDA that I would like to donate but do not know how to erase the data that is in there before I send them in. Is there an easy way to do this? Also, do you wnat the charges, plugs,etc. that go along with them? Thanks! Amy

You can erase the data by selecting the "restore defaults" function on the cell phone. The PDA can be reset by doing a hard reset. Both these procedures should be explained in the item's manuals.

I have the charger and car charger. Do you want that?

We do not need any of the accessories. Including manuals, car chargers, wall chargers, power cords or leather cases. We already have so many of these items. We ask that you do not mail or ship them using our prepaid envelopes or shipping labels. It only increases our shipping costs.

You may bring them to our warehouse in San Ramon, CA.

I have two non-working PDAs. Do you accept the cradles with the PDAs?

I see you recycle business phones; any suggestions on how to recyle household phones?

I was looking to send you my old cell phones and it stated that there was a 911 program for woman shelters. What exactly is that?

The FCC began requiring wireless providers to automatically patch through any emergency calls made through their networks. Subscriber or not, bills paid or unpaid, anyone with a cell phone and a mobile identification number was thus guaranteed to see their 911 calls completed. Every cell phone must be able to make a 911 call. Cell phones that we recycle that do not have value for our program but still work are donated to women's battered shelters for 911 emergency use.

Is there any point to recycling a cell phone if it does not have the smart card?

My handspring Visor is basically dead. I would like to recycle it. Will you still accept the donation?

We have the cradle only for a palm pilot - do you take these? Thank you.

What cell phones do you accept?

What happens to the cell phones once RFBC receives them?

What happens to the information that is on the cell phone?

Most cell phones are "wiped clean" and reprogrammed. Our techncians will reset the cell phone to factory defaults. If you have sensitive information on your phone we recommend you erase it before sending us the phone just in case it should get lost in transit. We can also tell you how to do this on most cell phones. Please contact us with the make and model number.

Please make sure you cancel the service on the cell phone you send us. We cannot do this for you.

What if my PDA will not hold a charge? Do you still want it?

Why don't you accept cell phone batteries and other accessories?

Unfortunately, cell phone batteries and accessories such as leather cases, chargers, etc have no recycle value for this program and are very expensive to ship.

Also, we currently have a large supply of al these items.

Except for the original attached battery, we ask that you do not send them in so we can keep our shipping costs down. If your cell phone does not have a battery, we still want it. Please send it in without the battery.

Drop Off Center

What are the hours and where is your drop off center located?

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

Hours: 9:30am - 4:30 pm

Days: 7days per week

Closed: Major Holidays

Go here for complete details >>>

http://www.recycleforbreastcancer.org/dropoffanytime.htm

Do you accept a working Hepa filtration, air filter, made by Honeywell? If so can I take it to your drop off center? Thank You.

HELLO, WE ARE LOCATED IN PA AND WOULD LIKE TO SHIP (OUR EXPENSE) - MONITORS, COMPUTERS, ETC. TO YOUR LOCATION. IS THIS POSSIBLE? PLEASE ADVISE THANKS

Unfortunately we are not allowed to accept any monitors or items with a CRT tube from outside California.

Yes we can accept computers, printers, cables, and other computers equipment from outside of California.

For a complete list (except monitors and TVs) go to >>>

http://www.recycleforbreastcancer.org/dropoffanytimelist.htm

Hi, I have donated in the past and really appreciate this service, along with the fact that it helps such a great cause! I plan to bring more this weekend and wanted to know if you take old PC cards or PCBs, such as modems, video card, or electronic device internals? Thanks, Joe Davis

Do you take printers and copiers?

Do you take CD's, VCR tapes, DVD's, and computer diskettes for recycling? Thanks, Claudine

Yes we can.  They can be dropped off at our San Ramon, California facility.  For more information please visit:

http://www.recycleforbreastcancer.org/dropoffanytime.htm

Do you recycle typewriters?

Yes we can recycle working and nonworking typewriters at our San Ramon, California facility.  For more information, visit

http://www.recycleforbreastcancer.org/dropoffanytime.htm

Inkjet Cartidges

Do you accept epson ink cartridges from the Epson stylus Photo R320 printer?

Do you accept the following Canon ink cartridges: BCI-3eBK, BCI-3eM, BCI-3eY and BCI-3eC?

Do you know of a company who takes Epson ink tanks for recycling?

Do you take HP 57 or 56 ink cartridges?

How do we recieve envelopes to mail in the ink cartridges?

Please go to http://www.recycleforbreastcancer.org/rppe.htm

and fill out the form. Dependong on how many cartridges you have we will either send you postage paid envelopes or a prepaid shipping label.

How should I prepare my inkjet cartridges for shipping?

Please pack your inkjet cartridges so they do not get damaged during shipping. You can wrap them in paper, plastic or other packaging materials. Please make sure your cartridges do not leak by placing them in a plastic bag. (ziplock or grocery bag will do)

We have 2 printers at home. The cartridges we use are HP 94, 97, 27, and 28. Are these eligible for your recycling program? Also, can you get a supply of envelopes to send back cartridges as they are used up?

Yes we accept those inkjet cartridges.

Yes we can supply you with postage paid bags. Please go to http://www.recycleforbreastcancer.org/rppe.htm to order them online.

We have been a previous user. I need more recycling bags for our inkjet cartriges....Do I need to fill out the form again. Please let me know. Thank you

What do you mean by Epson Ink Tanks? I have an Epson inkjet printer. Do you recycle ink cartridges T040120 & T041120?

We can not recycle Epson ink cartridges. For more information on the cartridges we cannot accept please go to http://www.recycleforbreastcancer.com/dnsend.htm

There are pictures at the bottom of the ink tanks.

Laptops, Computers, Monitors & Equipment

Do you specifically recycle the following: - PC internal parts (cards, connector cables, etc.) - mouses - keyboards - connector cables (parallel, etc.) - CDs

Yes we do at our San Ramon, Ca location.

You may also ship them to us.

There is a complete list here >>>

http://www.recycleforbreastcancer.org/dropoffanytimelist.htm

Do you take old computer equipment? Towers, monitors, laptops?

Yes we can. They can be dropped off at our San Ramon, California facility.  For more information, please visit:

http://www.recycleforbreastcancer.org/dropoffanytime.htm

Do you take old fax machines and inkjet printers?

Yes we can.  They can be dropped off at our San Ramon, California facility.  For more information, please visit:

http://www.recycleforbreastcancer.org/dropoffanytime.htm

Does your oranization accept computer monitors, CPUs, or printers?

Yes we do accept Laptops, CPU's, Monitors, Printers and Servers.

More details are here >>>

http://www.recycleforbreastcancer.org/dropoffanytime.htm

I have a laptop computer. How do you handle the information on the hard drive? Do I need to completely erace everything on the hard drive including the Windows operating system before sending it to you?

We make every reasonable effort to erase the information on your laptop - but you are ultimately responsible for the data on your computer. We suggest you format the harddrive or delete any important files/information before sending in your laptop. We use a software utility that meets the Dept of Defense standards for making data non-recoverable.

RFBC is not responsible the the data on your laptop.

Laser Toner Cartridges

1) Do you recycle Dell 1600n? 2) We have many remanufactured cartridges from PrintMaster that are compatible with: HP C9700A, HP C9701A, HP C9702A, HP C9703A. Do you accept these cartridges even though they are not directly from HP? Thank you in advance for your assistance. I need to recycle these cartridges ASAP and really would like to contribute to your cause with our used cartridges.

Yes we recycle Dell 1600N.

This progran cannot recycle PrintMaster remanufactured cartridges.

At my place of business we also have plastic containers (toner tubes) that are toners for our copy machine. Do you accept those for your program also?

Can I recycle a whole printer with your organization?

Do you accept HP Q1300 or Q2100 toner cartridges?

Do you accept Laser Toner cartridge NT-COX25 for a Canon ImageClass MF550/MF5530?

Do you recycle Brother TN-460 cartridges?

Do you recycle Brother TN-540 toner cartridges?

Do you recycle Brother TN-560 cartridges?

Do you recycle remanufactured cartridges?

Yes, but it depends on the make and model#.

Please fill out this form and we can better assit you.

http://www.recycleforbreastcancer.org/rppsl.htm

Do you recyle any toners or fusers for a xerox 6200 printer?

Do you take Brother DR-400 Drum Recycles?

Yes we do.

Do you take laser printer drums? In addition to toner cartridges, I have a Brother DR200 drum to dispose of. Thanks

I have an empty Imagistics 794-3 toner cartridge for Im3510 & Im4510. Can you use this?

I have only one H P Q2612 cartridge. Where do I send it?

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

Attn: Program Manager

Thank you!

Is there an address that I can send toner cartridges to using our FedEx account?

Yes - our address is:

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

We have many after market laser jet and MICR toner cartridges. Will you accept them as part of your recycle program?

It depends on the manufacturer and model number.

Please fill out this form so we can better assist you.

http://www.recycleforbreastcancer.org/rppsl.htm

We need to know if you recycle Mita Toners Ri-6230/Ri-2530/3530/4030 Bottles 6213/6113/6413/6514

Sorry, this program cannot recycle toner tubes.

For more information on the items we cannot accept please go to >>>

http://www.recycleforbreastcancer.org/dnsend.htm

What is the best way for me to ship my laser toner cartridges?

Please Help Us Reduce Our Shipping Costs

The continued success of this program relies on us keeping our shipping costs down.


Please ship as many laser toner cartridges on 1 shipping label as possible.

Here are some tips >>>
http://www.recycleforbreastcancer.org/shippingtips.htm

What is the most cost effective way to pack my toner cartridges for shipping?

The continued success of this program relies on us keeping our shipping costs down.

Please do what you can to help. Shipping tips are here >>>

http://www.recycleforbreastcancer.org/shippingtips.htm

Program Details

Are there other items you accept besides cartridges?

Yes, some of the other items are cell phones, software, music CDs and surplus office supplies. If you have something you do not see on the list -  please contact us before you throw them away.

Locally, we are also collecting all electronic waste, TVs, Monitors, Printers, Computers, Laptops and accessories.

Are you interested in DSL modems and routers? We have a SpeedStream DSL modem that\'s 5 years old; an Asante Router that connected it to several computers on a home network; and a D-Link wireless router that\'s 2 years old. (We recently switched to a new DSL provider and have a different router now).

Yes, we now accept hubs, routers and switches of all makes and models.

Please go to http://www.recycleforbreastcancer.org/routershubswitch.htm

Are you officially a non-profit organization?

Can I receive a receipt for the items I send in?

Yes - please send an email from your valid emaill address to receipt@recycleforbreastcancer.org with your name and address in the body of the email.

Do you accept VHS videotape and CDs?

Yes, you can drop them off at our warehouse in San Ramon, CA or ship them in.

Unfortunately we cannot provide a prepaid shipping label for this item.

Do you accept working stereo receivers?

Do you have a Canadian group doing the same thing?

Do you have any posters or signs that I can put up in my two retail stores?

Yes we do. You can download them at

http://www.recycleforbreastcancer.com/marketing.htm

It is an 8.5x11 color flyer you can hand out to businesses or post in your organization. It is available in a PDF file or WORD document.

If you would like something else, please contact us.

Do you only recycle items that still work?

Do you recycle cell phone batteries?

When mailing in your cell phone we do not require the battery. Please do not send extra batteries purchased with your cell phone. We already have so many and it increases our costs for shipping. It is OK to send the original battery or the one that is attached with the cell phone.

Do you recycle printers?

Yes we do. It must be dropped off or shipped to our San Ramon, CA warehouse.

Unfortunately we cannot  provide a prepaid label for this item.

Do you take floppy discs for recycling?

Do you take old regular cameras? The cameras are from the 60-80\'s.

Do you want the batteries left in the units? Do you want the original box? Do you want the charger that came with the unit,not the car charger?

Yes, you can send the original battery that is attached to the phone. You do not have to remove it. Do not send extra batteries.

No, we do not need the original box.

No, we do not need any chargers, car chargers or wall chargers. Please do not send these items.

Does it matter if my PDA or cell phone is broken? I don't want you to pay postage for something that isn't useful to you!

It depends ~ Cell phones, pagers and PDA's that are badly broken (non repairable condition like broken plastic body, smashed screens, etc) we cannot use.

Minor damage like missing antenna, doesn't power on, cosmetic scratches, missing keys we can easily repair. If you are unsure send it and we will make the determination.

HELLO, WE ARE LOCATED IN PA AND WOULD LIKE TO SHIP (OUR EXPENSE) - MONITORS, COMPUTERS, ETC. TO YOUR LOCATION. IS THIS POSSIBLE? PLEASE ADVISE THANKS

Unfortunately we are not allowed to accept any monitors or items with a CRT tube from outside California.

Yes we can accept computers, printers, cables, and other computers equipment from outside of California.

For a complete list (except monitors and TVs) go to >>>

http://www.recycleforbreastcancer.org/dropoffanytimelist.htm

How do I become a Drop-Off location

Thank you for your interest in the Recycle for Breast Cancer program.

Drop off locations can be set up at your office, organization or retail store. We provide you with the prepaid shipping labels and collection materials to return the items to us. All you need to do is collect and pack them for shipping.

Contact us to be set up as a drop off location.

Phone 925-735-7203

How do you keep track of a shipment?

We get all the pertinent information off the shipping label. It is very important that you do not change anything on the entire shipping label.

How long has this program been around?

How long will it take to process my order?

Our administrative hours of operation are Monday through Friday, 8:00AM - 5:00PM P.S.T.

Most standard requests are processed within 24-48 hours. (ie: postage paid envelopes or shipping labels)

Collection materials and supplies may take a few more days.

If you do not recieve a confirmation of your request from us via email, either we did not recieve it or there was another problem. Please let us know if this happens. Occasionally, emails are not recieved, due to know one's fault.

I am in Canada, can I still participate?

I have a 2-line residential 900 mhz phone with portable handset. Can I send this to you for recycling?

I have a paper shredder that no longer works. Would you be able to recycle the shredding component even if you can\'t send a postage paid label and I pay postage myself? Also I have two cell phones that I no longer use because of switching phone companies. They work just fine, and I\'d like to donate them to a battered women\'s program or something similar. Would you be able to distribute working cell phones to a charity? Thanks

Yes to both.

Please ship the cell  pphones and Shredder to:

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

Attn: Program Manager

I noticed that Texas dose not have any drop off locations, How can I be of help?

You can become a drop off location by listing your organization on our website.

Drop off locations can be set up at your office, organization or retail store. We provide you with the prepaid shipping labels and collection bins to return the items to us. All you need to do is collect and pack them for shipping.

Your address is then listed on our website so people in your local area may come to your location to drop off items.

If I want to pay for shipping for empty toner cartridges to save you the expense, can I ship them via USPS or UPS or do I have to ship them via Fedex? Do I need to notify you or can I just send them?

Thank you! You can send them however you like - UPS, FedEx, DHL, US Mail, etc. No need to let us know when you are sending them.

The ship to address is :

Recycle for Breast Cancer

31 Beta Ct., Suite C

San Ramon, CA 94583

Attn: Program Manager

Is it possible to ship multiple types of items (digital cam, cell phone, ink cartridges) in one package with one label?

Yes you can. Please fill out the "I have a mixture of items form".

http://www.recycleforbreastcancer.org/mixture.htm

Is the recycle program totally free?

Recycle for Breast Cancer provides all the materials you need to aid in your recycling and collection efforts. We also pay all the shipping charges for you to return your items to us provided you meet the minimum requirements. We ask that you mail and pay the postage for music CDs and software, at the time we do not have prepaid labels for these items.

Some larger items like computers, printers, etc can only be dropped off due to their weight it is prohibitive to provide a prepaid shipping label.

Is there a minimum amount of cartridges I need to collect?

The success of this program depends on keeping our shipping costs down.

We ask that you send in at least 6-8 toner cartridges at a time. 10 is ideal.

Inkjet cartridges and Cell Phones (PDAs, Laptops and Blackberries) can be sent in 1 at a time. You can also mix cell phones and cartridges in the same box. You can safely ship up to 50 pounds of items per label.

Our law office is interested in recycling used CDs, including CD-R and CD-RWs. Do you accept such media storage at your facility? If so, we are concerned about data security because oftentimes these CDs contain confidential client information. Do you guarantee data security and confidentiality, or is it possible for you to accept broken CDs? Please get back to me at your earliest convenience. Thank you.

Yes we destroy the data for you. Our data destruction policy is here. You can also break them if you like.

http://www.recycleforbreastcancer.org/ismydatasafe.htm

What happens to cartridges after we ship them to you?

Empty cartridges in good condition are refilled and resold as remanufactured cartridges. Old or broken cartridges are separated into their base components and recycled. Cartridges should be recycled as soon as possible. Many lose value over time.

When does this program end?

Where exactly do the things you recieve go if not to US landfills? I recently read that many technology recyclers send the items overseas, where poor people break them down and burn the parts to extract copper and other things, exposing themselves to toxic substances.

I know that is terrible, I have seen the pictures.
 
The items are recycled (here in the US) or refurbished (here in the US) and resold (in the US).
 
We do not work with anyone who "dumps" product overseas. We also abide by Californias AB 939 Waste Reduction Act.

Hope this information helps and thank you for your concern.

Which empty inkjet and toner cartridges do you accept?

TVs and Computer Monitors

Do you accept non-working TV's and Monitors?

Do you accept Large Screen or Projection TVs?

Do you provide a pick-up service?

Yes, we can provide a pick-up service in California for larger quantities.

Please contact us for details.  

I have a large screen tv, small tv, computer monitor, some printers, and scanners to donate. Can these be picked up?

We can provide pick-up service for larger quantities.

Please contact us via email with a complete inventory list so we can better assist you.

info@recycleforbreastcancer.org

Hello, I have a 66" television. Can I drop this off for recycle? ...Thanks

Yes we accept all TVs, any size at our San Ramon, CA location.

Please bring assistance to help unload your TV.